This course provides an overview of the logistics and operations of the tourism and hospitality industry including: lodging management practices, special events planning, food and beverage, housekeeping, etc. The day-to-day decisions that are part of the tactical side of the tourism and lodging industry will be taught. Special topics such as service recovery, impression management, and the use of social media will be examined. Finally, human resource management within the industry will be considered including recruiting and retaining a high quality workforce. Prerequisite/Restriction: Admittance to a USU Major, cumulative GPA of 2.67 or higher; completion of at least 40 credits. Semester(s) Traditionally Offered:Spring
|Dates||Spring 2018 | 1/8/18 - 5/4/18|
|Seats Available||14 of 40 Available|
|Waitlist Available||100 of 100 Available|
|Out of State||19131||Online|
* Not all courses designated "southwest" are available at every Southwest location. Speak with a southwest advisor to confirm availability.