MGT 3920 - HOSPITALITY MGMT & OPERATIONS

This course provides an overview of the logistics and operations of the tourism and hospitality industry including: lodging management practices, special events planning, food and beverage, housekeeping, etc. The day-to-day decisions that are part of the tactical side of the tourism and lodging industry will be taught. Special topics such as service recovery, impression management, and the use of social media will be examined. Finally, human resource management within the industry will be considered including recruiting and retaining a high quality workforce. Prerequisite/Restriction: Admittance to a USU Major, cumulative GPA of 2.67 or higher; completion of at least 40 credits. Semester(s) Traditionally Offered:Spring

Dates Spring 2018 | 1/8/18 - 5/4/18
Credits 3.0
Delivery Online
Allred, Scott scott.allred@usu.edu
Textbooks View Textbooks
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Seats Available 14 of 40 Available
Waitlist Available 100 of 100 Available
Center CRN Building (Rooms)
Logan 19121 Online
Blanding 19128 Online
Brigham City 19122 Online
Kaysville 19124 Online
Moab 19123 Online
Orem 19125 Online
Out of State 19131 Online
Price 19126 Online
Salt Lake 19127 Online
Southwest * 19129 Online
Tooele 19021 Online
Uintah Basin 19130 Online

* Not all courses designated "southwest" are available at every Southwest location. Speak with a southwest advisor to confirm availability.