This course uses a strategic, multidisciplinary approach to examine how firms configure their service offerings and concepts to evoke customer loyalty and improve competitiveness. It also explores how they transform service transactions into engaging and memorable customer experiences. Prerequisites: MGT 3700 with a grade of B- or better
|Dates||Fall 2020 | 8/31/20 - 12/18/20|
|Seats Available||31 of 40 Available|
|Waitlist Available||100 of 100 Available|
|Out of State||57325||Online|
* Not all courses designated "southwest" are available at every Southwest location. Speak with a southwest advisor to confirm availability.