This course uses a strategic, multidisciplinary approach to examine how firms configure their service offerings and concepts to evoke customer loyalty and improve competitiveness. It also explores how they transform service transactions into engaging and memorable customer experiences. Prerequisites: MGT 3700 with a grade of B- or better

Dates Fall 2020 | 8/31/20 - 12/18/20
Credits 2.0
Delivery Online
Dixon, Michael
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Seats Available 31 of 40 Available
Waitlist Available 100 of 100 Available
Center CRN Building (Rooms)
Logan 57314 Online
Blanding 57321 Online
Brigham City 57315 Online
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Out of State 57325 Online
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Southwest * 57322 Online
Tooele 57323 Online
Uintah Basin 57324 Online

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