MGT 4760 - SERVICES MANAGEMENT

This course uses a strategic, multidisciplinary approach to examine how firms configure their service offerings and concepts to evoke customer loyalty and improve competitiveness. It also explores how they transform service transactions into engaging and memorable customer experiences. Prerequisites: MGT 3700 with a grade of B- or better

Dates Fall 2020 | 8/31/20 - 12/18/20
Credits 2.0
Delivery Online
Dixon, Michael mike.dixon@usu.edu
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Center CRN Building (Rooms)
Logan 57314 Online
Blanding 57321 Online
Brigham City 57315 Online
Kaysville 57317 Online
Moab 57316 Online
Orem 57318 Online
Out of State 57325 Online
Price 57319 Online
Salt Lake 57320 Online
Southwest * 57322 Online
Tooele 57323 Online
Uintah Basin 57324 Online

* Not all courses designated "southwest" are available at every Southwest location. Speak with a southwest advisor to confirm availability.